Aloft Playa Del Carmen Hotel, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown S, Playa del Carmen, Mexico, 77536

Aloft Playa del Carmen stands in the Centro district as a vibrant 5-star hotel with a restaurant, terrace, and bar. The property features soundproofed rooms, a garden with furniture, and billiards facilities.

Modern Room Amenities

Aloft accommodations offer flat-screen TVs with cable channels and safety deposit boxes, while select rooms include kitchenettes with microwaves. Each air-conditioned unit features private entrances, with some rooms offering city-view balconies.

Dining Options Available

The property serves daily buffet, continental, or American breakfast options. A dedicated restaurant and bar cater to guests throughout the day.

Entertainment and Culture

Guests at Aloft Playa Del Carmen can enjoy billiards on-site. The hotel provides easy access to cultural attractions including La Galeria de Playa Art Gallery (0.2 miles) and Caminarte (0.2 miles).

Central City Position

Located 0.5 miles from the city center, the hotel stands 1 miles from Church of Guadalupe and 1 miles from ADO International Bus Station. Cozumel International Airport is 34 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

420 sq. feet

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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King Room

Max:

2 persons

420 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Loft Room

Max:

2 persons

370 sq. feet

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Playa del Carmen3000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.4 mi

Cancun (CUN) 34.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Functional Gym

“The gym at Aloft Playa Del Carmen was impressive! It had all the essential equipment I needed for a solid workout. I appreciated the fact that it was conveniently located within the hotel, making it easy to fit exercise into my vacation schedule.” view full review

Free Parking Perk

“I really loved the free parking that Aloft offered. It made my stay stress-free, knowing I had a secure spot for my car right at the hotel. This service was a huge advantage, especially since I planned to explore the area during my visit.” view full review

Stylish and Comfortable

“My room was both stylish and comfortable, which enhanced the entire experience. The cleaning service was perfect, and the attention to detail made my stay feel extra special. I particularly enjoyed the balcony which provided a lovely spot to unwind.” view full review

Immaculate Bathrooms

“The bathrooms at Aloft were simply fantastic. I loved the modern shower design, which made for an enjoyable experience. The water pressure was great, and everything was consistently clean, adding to the upscale feel of the hotel.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables

Services

Paid shuttle service
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Packed lunches

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Sun loungers
Live entertainment

Room features

Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown S, Playa del Carmen, Mexico, 77536

Map view

Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown S, Playa del Carmen, Mexico, 77536

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

3800 ft

Mall

Quinta Alegria Shopping Mall

2200 ft

Museums

3D Museum of Wonders

3900 ft

Av. Benito Juárez

Los Fundadores Park

1.1 mi

Church

Nuestra Senora del Carmen Catholic Church

3400 ft

Beach

Mamita's Beach Club

2600 ft

Museums

Museo Frida Kahlo Playa Del Carmen

4200 ft

Beach

Kool Beach Club

2300 ft

Night club

Coco Bongo

3100 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

2300 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2200 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

2700 ft

Aquarium

Aquarium Beach

3200 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

3900 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

4400 ft

Albatros

Martina Beach Club

3200 ft

Store

DAC Verduras y Frutas

2100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

4600 ft

Store

MEGA Soriana

2300 ft

Gallery

Galeria Luis Sottil

4800 ft

Nearby

Avenida entre 24 y 34 calles 5a

Caminarte

1000 ft

Gallery

La Galeria de Playa Art Gallery

1300 ft

Gallery

Tierra Huichol

1200 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1500 ft

Beach

Playacar

1900 ft

Gallery

Riviera Art Gallery

2000 ft

Store

ME Dive Center

400 ft

Av.10 Manzana 144

The Union

1300 ft

Shopping Area

Plaza Las Americas

1700 ft

Beach

Playa Mamitas

2400 ft

Restaurants

Ah Cacao Chocolate Cafe

1000 ft

5th Avenue with Constituyentes Between 38th and 40th streets

Nikkori Playa

500 ft

Ave. 10 with 32 street Centro

La Bodeguita del Medio

700 ft

Avenida 5

500 Gramos Grill

900 ft

5ta Avenida Between Calle 34 and 38

La Cueva del Chango

1500 ft

38th Street Between 5ta Avenue And the Sea Zazil Ha

Negroamaro Italian Restaurant & Bar

800 ft

5ta Avenida between Calle 34 and 38

Rey David Ristorante

800 ft

10th Avenue North Between 28th And 30th Street

Quinta De Piedra

600 ft

5ta Avenida Mz 4 Sin Retorno

Micaela's

1200 ft

5ta Avenida Between Calle 28 & Calle 30

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily return

8.0/10

Great

Rooms

7.2

Location

9.4

Service

6.8

Dining

7.0

David

United States of America, March 2025

6.6/10

During my stay at Aloft Playa Del Carmen, I enjoyed the peaceful environment and spacious rooms, though there were some issues with service and cleaning. The rooftop pool offered stunning views, but the dining options could use improvement. Overall, I found the location unbeatable for exploring the area, which slightly made up for the shortcomings in service.

Rooms

7.0

My room was large and comfortable, featuring a coffee maker, though I wished for more privacy in the shower layout.

Service

5.0

I found the service lacking. my room wasn't cleaned consistently, and I had to ask several times for it to be done.

Location

10.0

The hotel's location is fantastic. it was super close to restaurants and the beach, making it easy to explore.

Dining

5.0

I was disappointed with the food options, particularly at the rooftop terrace, and the loud DJ didn't help the mood.

Facilities

6.0

The amenities like the rooftop pool were impressive, but I expected better overall dining options.

Anne

United States of America, February 2025

6.0/10

I had a great stay at Aloft Playa Del Carmen, enjoying the modern facilities and central location. However, I faced a frustrating check-in experience due to a misunderstanding with my reservation and some unexpected parking fees. Overall, it was a pleasant trip, but there are areas that could use some improvement.

Rooms

8.0

My room was beautifully appointed with a nice balcony and very comfortable beds. However, I did find the hot water in the shower to be a bit lacking, only warming up to lukewarm.

Service

6.0

The staff were generally pleasant and helpful, but my check-in experience was frustrating when my reservation was mistakenly canceled. The manager wasn't particularly helpful in resolving the misunderstanding.

Location

9.0

The hotel is centrally located just a couple of minutes from the beach, restaurants, and shops, making it convenient for exploring Playa Del Carmen.

Dining

8.0

I didn't experience the dining options directly, but the overall atmosphere of the hotel was inviting. I could see that guests enjoyed the rooftop bar.

Facilities

7.0

The rooftop area with two infinity pools is fantastic for relaxing, though the loud music can be off-putting at times. There were some minor housekeeping oversights, like surfaces not being cleaned thoroughly.

Walter

United States of America, February 2025

7.2/10

I had a good time at Aloft Playa Del Carmen. The hotel is brand new with beautiful facilities like the rooftop infinity pools and a decent gym. However, I did face some challenges with the air conditioning and water pressure during my stay, which slightly affected my experience.

Rooms

8.0

My Queen Room with Two Queen Beds was nicely designed, though I had to switch rooms due to air conditioning issues. The new room had functional AC but struggled with water pressure and temperature.

Service

7.0

Service was generally good but could use improvement in addressing maintenance issues more promptly.

Location

9.0

The location is fantastic, just one block from La Quinta. It was close enough to the action but far enough for peace and quiet.

Dining

7.0

Breakfast had some good options, but I was disappointed with the lack of variety in the fruit selection. I expected a bit more considering the overall quality of the hotel.

Facilities

8.0

The rooftop pools are stunning, and I loved lounging there, except for the cold water on one of the days. The gym was also a plus.

Henry

United States of America, December 2024

7.2/10

I had a mixed experience at Aloft Playa Del Carmen. The location was fantastic and super close to everything, making it easy to explore. but I faced several issues with my room that impacted my stay significantly.

Rooms

5.0

I was really disappointed with the room experience. The outlets were broken for two days, and it took multiple technicians to eventually find the issue which was just bad synchronization with the switches. Plus, there was a leak from the sink creating puddles on the floor. Facilities need better maintenance.

Service

9.0

The service I received while dining and during my stay was great. The staff were generally helpful and attentive, making the overall experience enjoyable despite the room issues. However, I wish there had been more flexibility when I needed to adjust my check-out date.

Location

10.0

The location was ideal for exploring Playa Del Carmen. Everything I wanted to see was just a short walk away, which I really appreciated. It made the overall convenience of my stay much better.

Dining

8.0

Breakfast was great! I especially enjoyed the variety. There was plenty to choose from, and the dining area was pleasant. Overall, the food options were solid during my stay.

Facilities

8.0

The facilities were modern and appealing. I loved the rooftop view and the pool area was fantastic. The gym also looked amazing. They just need to streamline some repairs for a better experience.

Jonathan

United States of America, November 2024

7.4/10

My stay at Aloft Playa Del Carmen was quite enjoyable. The location was excellent, nestled in a new shopping development with various eateries and shops nearby. The room was spacious with a comfortable king bed and nice bath amenities. However, the air conditioning was noisy, and I was disappointed with the limited daily water supply.

Rooms

8.0

The room was amazing, featuring a king bed and a spacious bathroom. I particularly liked the bath products that were surprisingly good.

Service

7.0

The check-in staff were welcoming and made my arrival smooth. However, communication was a bit tricky with housekeeping since they didn't speak English.

Location

9.0

The hotel is centrally located, making it super convenient to access shops and restaurants. It's a perfect spot for exploring Playa del Carmen.

Dining

7.0

I found the breakfast options to be a bit pricey at $18, so I didn't partake. There’s a great supermarket downstairs for quick snacks and pastries.

Facilities

8.0

I enjoyed the rooftop pool and appreciated the spacious room with modern design. I did have issues with the air conditioning pipes constantly making noise.